Safety Center

At My Play Palz, your family's safety is our top priority. Learn about our safety practices, features, and how we work together to protect our community.

Emergency? Call 911

For immediate safety concerns, always contact local emergency services first.

Trust & Safety Features

ID Verification

Pro users can verify their identity with government-issued ID for enhanced trust.

  • • Government ID verification
  • • Biometric facial recognition
  • • Verified badge on profile
  • • Secure document processing

Background Checks

Comprehensive background screening available for Pro subscribers.

  • • Local criminal history check
  • • Global criminal database search
  • • Sexual offender registry check
  • • Regular re-screening

Secure Messaging

All communications are encrypted and monitored for safety.

  • • End-to-end encryption
  • • Automated content screening
  • • Report inappropriate messages
  • • Block unwanted contacts

24/7 Monitoring

Our team continuously monitors the platform for safety issues.

  • • Real-time safety monitoring
  • • AI-powered threat detection
  • • Human safety review team
  • • Rapid response protocols

Safety Guidelines for Parents

Before Meeting in Person

✅ Do:

  • • Chat extensively through the app first
  • • Verify their profile is complete
  • • Check for verification badges
  • • Schedule initial meetings in public places
  • • Inform someone about your plans
  • • Trust your instincts about compatibility

❌ Don't:

  • • Share personal information too quickly
  • • Meet at private residences initially
  • • Ignore red flags or gut feelings
  • • Leave children unsupervised with new families
  • • Share financial or sensitive information
  • • Feel pressured to meet immediately

During Playdates

First Meeting Tips

  • • Meet at public places like parks, libraries, or cafes
  • • Bring your children and stay present
  • • Keep the first meeting short and casual
  • • Observe how they interact with their children
  • • Exchange emergency contact information

Ongoing Safety

  • • Establish clear boundaries and expectations
  • • Discuss safety rules with your children
  • • Check in regularly during longer playdates
  • • Ensure open communication with other parents
  • • Have backup plans for emergencies

Teaching Children Safety

Help your children understand safety while socializing:

  • Buddy system: Stay with friends and never wander off alone
  • Trusted adults: Know which adults they can talk to if they need help
  • Speaking up: Encourage them to tell you if something makes them uncomfortable
  • Personal information: Don't share home address, school, or personal details
  • Emergency contacts: Make sure they know how to reach you or emergency services

Reporting & Getting Help

When to Report

Report any behavior that makes you or your children feel unsafe:

Immediate Safety Concerns:

  • • Threats or aggressive behavior
  • • Inappropriate contact with children
  • • Suspected criminal activity
  • • Harassment or stalking
  • • Sharing of inappropriate content

Policy Violations:

  • • Fake profiles or false information
  • • Commercial solicitation
  • • Spam or unwanted messages
  • • Discrimination or hate speech
  • • Violation of community guidelines

How to Report

In-App Reporting

Use the report button on profiles or messages for quick reporting

Email Support

Send detailed reports to safety@myplaypalz.com

Emergency Hotline

Call our 24/7 safety hotline for urgent concerns

What Happens Next

1

Immediate Review

Our safety team reviews all reports within 24 hours (1 hour for urgent cases)

2

Investigation

We investigate the report and may contact you for additional information

3

Action Taken

Appropriate action is taken, which may include warnings, account suspension, or permanent bans

4

Follow-up

We'll notify you of the outcome and any additional steps needed

Additional Safety Resources

Contact Our Safety Team

Our dedicated safety team is available 24/7 to help with any concerns or questions about keeping your family safe on My Play Palz.

Emergency Line

Immediate safety concerns

1-800-SAFETY1

Safety Email

Detailed safety reports

safety@myplaypalz.com

In-App Support

Quick help & reporting

Available 24/7

Remember: For immediate emergencies, always call 911 or your local emergency services first.